When you become a player of Winbig21 casino then you agree that you fully understand and also agree to abide by, all of our rules and regulations. These may change from time to time and it is up to the player to be responsible and to keep up to date with all of the rules, new and otherwise and the terms and conditions.

When you play the casino you must be at least 18 years of age. The player is responsible to ensure that before they sign up with the casino that they agree to every term and condition and that they make sure that they do not violate any of the rules.

When you create an account and wish to become a player at the casino, either for real play or for fun, then you must guarantee the accuracy of the information you submit. If Winbig21 Casino finds that any information is false, then Winbig21 Casino does reserves the right to suspend a players account and all the related cash-ins.

The account will be suspended until casino has used its sole discretion that the information put forth by the player is accurate and authentic. Winbig21 Casino has the right to refuse a membership and to suspend the existing member’s privileges without any cause.

When you make a deposit to the casino this must be wagered at least once before a withdrawal can be made. If the deposit has not been wagered at least once before a withdrawal, then the casino has the right to charge that player for processing fees.

It is mandatory for players to send their security documents within 7 days after making withdrawal request. Otherwise the withdrawal amount will be reversed to the player’s account in the casino. For verification purpose, Player’s need to send scan copy of their govt. approved ID card, electricity bill and your credit card(front and back both) which you have used to deposit in our casino. After sending security documents, Player can make the withdrawal request again. For any query, You can call on our Toll Free No. provided on our website or you can come on Live Chat support which is available 24×7.

You must not use electronic, robotic or any other devices to make playing decisions, as this is forbidden. If it is found out that a player has violated this rule then action will be taken against them, which will include being banned from any future promotions and net winnings confiscated.

Winbig21 does not allow players located in Cyprus, Estonia, India, Pakistan, Hong Kong, Israel, Romania, Hungary, Netherlands and Canada to deposit funds into a Real Money account nor to play in Real Money or Fun mode.